This Privacy Policy explains how PÆK CAFE collects, uses, and protects your personal information when you use our website, mobile app, and loyalty program.
1. Information We Collect: Name, email address, phone number, date of birth, delivery address, order history, and loyalty points activity. If you sign in with Google, we receive your name, email address, and profile picture from Google.
2. How We Use Your Information: To process orders and payments, manage your loyalty points and rewards, send order and account notifications, respond to customer support requests, and improve our services.
3. Payment Processing: Payments made through Wish or other supported payment providers are processed by those providers. We do not store your full payment card details on our servers.
4. Sharing Your Information: We do not sell your personal information. We share information only with service providers who help us operate our business (such as payment processors and messaging providers), or when required by law.
5. Cookies: Our website may use cookies to keep you signed in and to remember your preferences.
6. Data Retention: We retain your information for as long as your account is active or as needed to provide our services and comply with legal obligations.
7. Your Rights: You may request access to, correction of, or deletion of your personal information at any time by contacting us.
8. Children's Privacy: Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy: We may update this Privacy Policy from time to time. The updated version will be posted on this page.
10. Contact Us: If you have any questions about this Privacy Policy, please contact us using the details on our Contact page.